Shep Hyken
Customer Service & Experience Expert
Shep is an award-winning keynote speaker and best-selling author. He is one of the leading authorities on customer service.
Stacy Sherman
Doing CX Right, Author, Keynote Speaker
Stacy is an award-winning speaker, author, podcaster, mentor, and founder of Doing CX Right.
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Jim Tincher
Best-Selling Author
Jim is the NYT best-selling author of How Hard Is It To Be Your Customer? and writer on the Heart of the Customer CX blog.
